Setting up WhatsApp Groups Automation for existing NGOs

5 minutes read

Level: Beginner

Last Updated: January 2026

Pre-requisites

1. Have an active phone number with a normal WhatsApp account linked to it.
2. Should have the WhatsApp groups created and the phone number should be part of the WhatsApp groups. (it is advised to have the WhatsApp Groups named in an appropriate manner)
3. Go to your Glific platform and see if the "WhatsApp Groups" option is shown. If it is not visible then contact Glific team POC or go to NGO support Discord channel and create an issue requesting for the WhatsApp Groups Automation to be enabled for your NGO account.

Set-up

Step 1: Connecting Phone number to Maytapi

1. Create Maytapi account at https://console.maytapi.com/login
2. Log in with google id and link a phone number (follow instructions given on Maytapi page)
3. Set up the payment option (~30$ per phone per month) in Maytapi.
4. Or proceed with free trial which disables the connection in 3 days.
5. Copy of the product id and token given by Maytapi and then login to Glific account >> Go to Settings >> Maytpayi and paste the product id and token id and click on save.

Step 2: Connecting Maytapi to Glific

1. In Maytapi go to webhook and enter the following webhook url : https://api.**ngo-shortcode**.glific.com/maytapi

Ex, if your glific domain is www.xyz.glific.com then use the maytapi webhook url becomes https://api.xyz.glific.com/maytapi

2. Click on save
3. This completes the set-up

You should be able to see the whatsapp groups option in the left panel that the phone number is part of and perform operations like send, receive and schedule message to a group of groups.

Pricing

MayTapi

1. Free trial for 3 days
2. 30$ per month per phone being linked to Maytapi

Messaging

1. No separate cost for messaging needs to be paid.

Limitations

1. Glific supports only 1 Maytapi linked phone number on the platform at present.

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